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E-commerce to Compound 10% per Year, Online Credit Card Processing to Rise

Wednesday, March 24th, 2010

A recent study shows expectations of e-commerce to rise by 10 percent every year until 2014, therefore causing online credit card processing to do the same.

The study expects e-commerce sales to compound by 10 percent annually until 2014. If this occurs, sales will have reached about $250 billion.

In keeping with this amount, the study predicts e-commerce to take up 8 percent of United States retail sales. According to EDL news, “At the end of 2009, e-commerce represented 6 percent of retail purchases. Computers, apparel and other electronics made up nearly 50 percent of all online purchases.”

“Much of the overall retail sector’s growth in both the U.S. and the E.U. over the next five years will come from the internet,” Sucharita Mulpuru of Forrester said. “To maximize that growth, e-business professionals will have to help enable a multichannel strategy that responds to consumers’ increased desire to hop between the offline and online worlds and their increasing mobile and social behaviors.”

The reasons for the increase is in keeping with all the things we’ve written about in this blog, but the main reasons are simple: ease for customers and ease for companies.

Ease For Customers
There is a definitive ease for customers of e-commerce. From the sanctuary of their own homes, anyone can find what they need and have it shipped to their door. With online payment gateways making credit card processing easier and safer everyday, many people find shopping online safer and easier than shopping in a brick and mortar store. And with great deals popping up online that simply don’t exist in brick and mortar stores, the rise of e-commerce seems inevitable.

Ease For Companies
E-commerce certainly offers an increased value over traditional sales for companies. The first and most obvious benefit is the immediate cut cost of needing a store full of employees, but this isn’t the only one. Internet payment processing gateways has made credit card processing from anywhere simple. And by anywhere, we mean anywhere: parks, boats, trains, the house, the office … with smartphones and credit card processors like PayLeap, completing a sale is as easy as pressing a button.

Considering all of this, we agree with Forrester Research’s report. The rise and proliferation of e-commerce seems inevitable, and we look forward to serving any company in need of a fast, safe and reliable credit card processing.

eCommerce Gateways may be Affected by Postal Service Proposal

Friday, March 12th, 2010

As the economy ebbs and flows, the eCommerce payment gateway industry could continue to be affected. Things have been moving in a positive direction, but the new Postal Service proposal could have the opposite effect.

The proposal is a possible move to a five day delivery week, cutting out Saturday delivery. By 2020, the United States Postal Service (USPS) expects a 228 billion dollar deficit from the severe volume declines. In layman’s terms, people are sending out much less mail. This isn’t too shocking, considering how many people gravitate toward private shipping companies such as FedEx and UPS. Nonetheless, the USPS tends to be a cheaper alternative, and many companies offering eCommerce use it for delivery.

A proposal was put forth, originally, to change priority shipping from 1-3 days to 2-5 days, but it has since been revoked, according to The New York Times. Of course, such a possibility may always exist if the trend of declining volume occurs more exponentially than expected.

According to Auction Bytes, “A possible move to a 5-day delivery schedule and likely fee changes could mean that online sellers who currently use the U.S. Postal Service might have to change the way they do business to satisfy consumer expectations.”

With changes in fees, the prices consumers are used to paying for shipping could change, thus being problematic to those responsible for shipping. If the opportunity cost of heading to a store to buy an item rather than purchasing it online is high enough, users may forgo the ease of using the Internet.

There is no need to panic though. There are other ways of shipping, and many eCommerce companies do use private shipping companies for delivery. And, if the proposal does go through, all companies will be dealing with the same changes, so it may not be as shocking to a consumer as some predict.

Of course, nothing is set in stone. This is merely a proposal, and there has been a good bit of opposition to it. In fact, according to Auction Bytes, “The President of the 300,000-member National Association of Letter Carriers (NALC) opposed the proposal in a statement on Tuesday. Fredric Rolando said, ‘I do not believe that weakening our commitment of six-day service to the public will enhance the long-term position of the Postal Service as a critical element in our nation’s economic infrastructure. In view of the January report released by the postal Inspector General that showed that the USPS was overcharged by $75 billion for postal pension costs, Congress instead should take immediate steps to correct the error.’”

Even so, if you are an online merchant using eCommerce payment gateways, it may be a good idea to let your voice be heard on this proposal.

3% Rise in eCommerce Means 3% Rise in Need for an Online Payment Gateway

Wednesday, February 17th, 2010

CHICAGO, IL–Good news for anyone involved in eCommerce: United States eCommerce spending rose 3% in the fourth quarter of 2009, which was not only the first positive increase in four consecutive quarters but a major increase since the previous quarter.

As the declination rates of the rest of the economy began to slow and showed some signs of recovery, eCommerce–an industry that tends to remain a step ahead of most industries– actually showed positive growth.

“Total eCommerce spending for the quarter ended December 31, 2009, was $39 [billion], an increase of 3%, compared to $38.1 [billion] for the same period last year,” according to Computer Business World. “The eCommerce spending was $29.55 [billion] in the third quarter of 2009.”

This means, in just one quarter, the eCommerce spending jumped $9.45 billion dollars or an increase of 32.8%. Even accounting for the holiday season and end-of-year bonuses, this remains an extraordinarily high number. With the unemployment rate percentage still in the double-digits, this has an enormous impact on the economy in general but also for companies needing to pull themselves out of the dreaded red.

Of course, eCommerce is still down from the past year. According to Computer Business World, “For the full year 2009, total retail eCommerce spending was $129.8 [billion], decreased marginally compared to the previous year’s total retail eCommerce spending of $130.1 [billion].” But the last quarter increase shows signs of recovery, and if the numbers keep up, a 3% - 6% increase in 2010 does not seem unlikely.

This obviously has large implications for any company already involved in eCommerce, and positive implications at that. But it also has implications for those not involved in eCommerce: namely, that companies who are choosing to conduct business simply as brick and mortar shops without an online shopping component are missing out on one of the only recovering aspects of commerce.

As previously reported, Crabtree & Evelyn is just one company who has been saved from bankruptcy by eCommerce, and the trend is a growing one. With a positive economic boost in eCommerce, the need for online payment gateways continues to grow, and the need for safe, reliable and easily accessibly Internet payment gateways becomes more vital than it ever has before.

It’s important to keep customers safe if this eCommerce economic boost continues.

Not all are optimistic that it will, though. Gian Fulgoni, chairman of comScore, thinks the boost will subside as the economy continues to remain in shambles.

“As we head into 2010, there is reason for guarded optimism for online retail spending to continue to gain share of consumers’ wallets,” Fulgoni said. “At the same time, I expect absolute growth to be stymied by continued high unemployment and the deleveraging that is occurring in the economy as consumers exercise their new-found propensity to save.”

But as Payleap previously reported, “According to the Wall Street Journal, German economic efforts will strengthen in 2010 and the economic recovery in Japan, while slowing down a tad, is expected to continue.” Not to mention that the United States economic recovery is expected to show a large boost in the final quarter of 2010 as well, some even predicting it will return to its pre-recession state.

The future remains uncertain, but one thing is sure: eCommerce is seeing a rise in spending. It is saving businesses and was one of the least hurt industries by the recession.

As cliched as the expression is becoming, it’s cliche for a reason: eCommerce appears to be the future of commerce.

Electronic Payment Gateway Helps E-Government in Dubai

Monday, February 15th, 2010

Internet merchant accounts, electronic payment gateways and eCommerce in all forms continue to prove themselves as the way of the future.

According to Gulf News, Dubai e-government saw a huge increase in sales in 2009 due to the usage of electronic payment gateways that allowed users to make purchases in a number of different fashions from just about anywhere.

According to the article, “Recent statistics show that a total of Dh1.5 billion was collected from 1.4 million transactions that were processed in 2009 using Dubai e-Government’s electronic payment gateway, which is a secure and reliable platform for online payments. This means an increase of Dh500 million from the previous year in which Dubai e-Government collected Dh1 billion from around 1 million transactions.”

This is a serious increase, which is thought to be borne in the ease and simplicity of online sales, which help consumers and customers avoid long lines and the hassle of transportation to and from governmental departments (which are fairly notorious for being slower than most would hope).

Things will only become easier, more simplistic and thus generally better for the city as a whole as Dubai continues to strive toward a central e-platform that will be the base of more than eCommerce. It will include things like as easier access to governmental databases, which would allow for a greater number of citizens to quickly take a survey.

This is a great move for Dubai, as is proven through its collection of Dh500 million more than previous years simply with the implementation of eCommerce and an electronic payment gateway.

Internet merchant accounts are vital for companies (and even cities, as it turns out) that want to expand their sales futher than the doors of a store. While a brick and mortar store is always nice and will probably always retain some place in society (and can certainly be a good starting point), the Internet and thus eCommerce continue to reign supreme in the world of shopping.

As we reported, Crabtree and Evelyn managed to rise from bankruptcy via eCommerce. It truly is the future of business, and it is helping companies and cities throughout the world.

Having a strong electronic payment gateway is another vital aspect of eCommerce. As the Gulf News article states, “The payment service allows customers, whether an individual, company or department, to process payments through three methods: credit cards, e-Dirham and direct debit from the customer’s account, greatly saving time and effort while helping reduce long queues in government departments.”

That statement is the core of why they collected Dh500 million more in 2009.

We are proud to offer similar services. We have mobile solutions which allow for credit card processing from virtually anywhere with a connection to the Internet. And, these days, that’s just about anywhere.

It’s a brave new world, no doubt. But it can all be made simple and highly profitable with the help of a good electronic payment gateway.

Just look at Dubai.

Online Credit Card Processing: Ecommerce Saving Businesses

Friday, January 22nd, 2010

Ecommerce might be the savior of companies hit by the economic recession, especially the ease of payment gateways and online credit card processing.

On July 1, 2009, Crabtree and Evelyn filed for bankruptcy under Chapter 11. During this time, according to Reuters, Crabtree and Evelyn cut their store number down from 126 across America to 91 locations.

But recently a  “U.S. bankruptcy judge on Thursday approved a reorganization plan from U.S. retailer Crabtree & Evelyn Ltd, paving the way for the seller of soaps, fragrances and lotions to exit court protection later this month.” The reorganization plan includes a strong focus on ecommerce, which very well might be the saving grace for companies negatively affected by the economic recession.

In fact, Pierce Mattie New York claims the company will be making a strong push in the world of ecommerce, and they presume this will include a push in the world of social media, which is a common way to make ecommerce sites more profitable.

In the world of the payment gateway reseller and the online credit card processing, this could easily mean a strong upswing in the amount of ecommerce and online trade. As it becomes more common–and more beneficial–for companies to have an ecommerce component to their normal retail locations, it becomes more important for these companies to have safe and reliable ways to process their customers’ credit cards. As may seem at first obvious, the key to doing good business is reliability. If companies like Crabtree and Evelyn are using ecommerce as a means to save themselves from bankruptcy, it is obviously of the utmost importance to also protect their customers.

As we written about before, staying safe while using ecommerce is vital and actually fairly easy so long as you follow a few simple rules.

Ecommerce has a few things that make it a saving grace during the economic downturn. The most obvious of them is, obviously, reduced costs. Without having to pay for a physical space or as much staffing, a company can actually get an increased geographic range of sales. During a time when money is truly not growing on trees, this sort of change for a company can mean the difference between bankruptcy and survival. Just ask Crabtree and Evelyn, who are actually succeeding despite bankruptcy during a very difficult period of economic distress.

Not many companies have been able to reorganize and restructure in such a way that actually proved beneficial enough to pull themselves from bankruptcy. So bravo Crabtree and Evelyn, for seeing the future and not wasting any time using it to your advantage.

Stay Safe by using an Ecommerce Payment Gateway and Other Tips

Thursday, December 10th, 2009

The Internet often feels safe, but when shopping there, it is important to protect your identity in many different ways, such as paying through an ecommerce payment gateway.

While having a virtual super-mall where anything from diapers to doughnuts can be purchased with the typing of a few numbers and the click of a button sounds like the greatest thing to happen to commerce since the Lydians invented coins in 700 B.C., it can still have its downfalls. Sad as it might be to say, it is still made of up groups of humans. Inevitably, there will be a place for crime and corruption of sorts, but following a few guidelines while shopping online can help keep you and your credit cards safe.

Identity Theft
The definition of this particularly awful crime is pretty simple: someone gets your information and pretends to be you, most of the time with the intent to purchase things that you will then get to pay for. Often times, your identity can be compromised in ways you don’t even realize.

Social Network Safety
Social networks can easily compromise you and your most private information. This E-Commerce Times story offers an extensive list of tips on how to stay safe on the Internet, though in the end it comes down to treating it like real life. If you post something on a public board, you might as well be announcing it on television. Think about who can see what (often times the who is far larger than you realize), and decide if you want that information shared.

Payment Tips
Always go through a certified ecommerce payment gateway for your Internet credit card processing. It is vital to make sure your payment gateway is safe and reliable. Look for the TRUSTe seal, a highly-lauded and trusted seal called “prestigious” by MSNBC. Web sites such as PayLeap and Ebay have the seal, which can help a consumer feel comfortable using his or her credit card. E-commerce.com recently released this article that offers thirteen tips on staying safe on Ebay, specifically. But most of the advice could apply to sites throughout the Internet.

One of the best ways to approach shopping online is to approach it like shopping in the real world. We’ve all been walking down the street and been offered “real Rolex watches for just 20 bucks” on the corner, but we know enough to avoid them. Either they’re stolen or they’re fake. How do we know? Because they are being sold on a corner for about 98% off. If you treat the Internet in a similar fashion, you’ll be just fine.

Remember
–Everyone can see what you put online.

–If a deal is too good to be true, research it as much as possible.

–Use trusted sites.

–Look for the TRUSTe seal.

–Always go through an ecommerce payment gateway.

–Never give your information away without reason.

–Keep your eyes open.

Most of the Internet is safe, but just like you wouldn’t walk down a dark alley, you shouldn’t walk down the dark alleys of the Net.

Utilizing Your Online Payment Gateway By Preventing “Cart Abandonment”

Tuesday, November 24th, 2009

Integrating an online payment gateway, like Payleap, is only the first step in creating an ecommerce site that propels visitors to actually purchase from your business.

It is estimated that 97 out 100 visitors of your site leave without buying anything. The act of placing products in their shopping cart, but not completing the checkout process is commonly referred to as shopping “cart abandonment.”

So, when you choose Payleap’s internet payment gateway to open up your store to the online community, it’s important to know how to get the most success out of your ecommerce payment gateway. (more…)