What sets PayLeap apart from our competitors? Our adaptability. Our main objective when working with ecommerce merchant accounts is to develop and install an ecommerce payment gateway system that is customizable, uncomplicated, and functional.
We strive to eliminate unnecessary steps and conditions in the online payment process, and by doing so, can boost merchant sales, and brighten the consumer’s ecommerce payment gateway experience.
With PayLeap, ecommerce merchant account holders can effortlessly: integrate PayLeap directly with existing shopping carts, Quickbooks or self-hosted SSL; process recurring payments through secure our secure virtual terminal; benefit from real time API reporting; and conduct simple one-time Web based transactions.
With all that PayLeap does to make ecommerce payment gateway options more manageable and appealing, it’s easy to see how we stand above other companies that claim to service ecommerce merchant accounts. Smashing Magazine recently posted an article that detailed some of the mistakes ecommerce designers typically make:
- Lack of Payment Options - There are plenty of sites out there that only allow users to pay wit Visa or MasterCard, or to only pay with a PayPal account. There’s no reason for this anymore. What about the person who has an AmEx and doesn’t have or want a PayPal account? What about the person who doesn’t have a credit card and wants to pay straight from their bank account? [An ecommerce payment gateway] needs to provide as many payment solutions as it practical to optimize the number of orders you get. (PayLeap supports all major North American card networks. Visa, MasterCard, Discover, American Express, JCB, Wright Express, Carte Blanche & Diner’s Club.)
- Poor Customer Service Options - [An ecommerce payment gateway] needs to make it easy for customers to get in touch with [a representative from its company] if they have a problem or question. Make it clear what the best way to contact [a representative] is if they have a technical question, a sales question, [etc.]. (If you are a PayLeap customer, you may log in to our Help Desk support. If you are having problems with integration, try using our Integration Center for troubleshooting and developer support. If you need answering about our basic offerings, visit our FAQ page, or contact PayLeap directly by phone: 877-472-9532. Most concerns will be addressed immediately. Additionally, we will strive to answer all concerns within 24 hours.)
Though PayLeap has paid close attention to the usability of our product and the support that we offer our clients, some companies are not as meticulous in their design. To read more about missteps of other ecommerce payment gateways, see “15 Common Mistakes in E-commerce Design.”
Tags: customer service, ecommerce merchant account, ecommerce payment gateway, ecommerce solutions, internet merchant accounts, internet payment gateway, Merchant Account Provider, Online Payment Processing, Smashing Magazine
